Support

We’re here to help with anything related to the Slumavia Sleep Plan, your account, payments, or your privacy rights.

Contact us

Email us at [email protected] and we’ll get back to you as soon as we can.

Common topics

• Questions about your sleep check answers, your Sleep Score or the Slumavia Sleep Plan
• Accessing your audio sessions, playback problems, or changing your nightly wind-down time
• Billing, refunds, and the Money-Back Policy
• Managing or cancelling a subscription (Subscription Terms)
• Privacy requests, including withdrawing consent for your assessment answers (Privacy Policy)

A note on health and medical questions

Slumavia is a sleep-wellness programme of habits and calming sound — it is not medical care, sleep medicine, therapy or professional advice, and our team cannot answer medical questions or advise on medication. If your sleep is affected by pain, breathing difficulties, medication or a health condition, or if you are dealing with anything affecting your health or safety, please contact a qualified healthcare provider or your local emergency services.